Lightmorphic Dockup

Complaints

Last updated 1 September 2026

If something about this site or about Dockup itself has gone wrong, or you're unhappy with how Lightmorphic has handled something, here's how to raise it.

How to complain

Email complaints@lightmorphic.com with a short description of the problem. There's no formal form to fill in - a plain email is fine.

What happens next

Complaints are read and acknowledged within a few working days, and answered properly - not just closed - within two weeks wherever possible. If something needs longer to sort out properly, you'll be told why and given a realistic timeframe.

Registered details

Lightmorphic Ltd, registered in England and Wales, company number 17423646. Registered office: 82A James Carter Road, Mildenhall, IP28 7DE.